How to cancel a shift
Edited
Life happens. Here's how to handle shift cancellations:
For shifts more than 14 days away
Open Teero app
Go to 'My shifts'
Find the shift
Tap 'Cancel shift' in 'Cancellation policy' section
Confirm cancellation
No penalties apply.
For shifts 1-14 days away
Contact Teero support
Provide office name and shift date
Note: Shows as 'Dropped shift' in your Profile.
For shifts within 24 hours
Open Teero app
Find shift in 'Upcoming' section
Call office using contact info provided
Call or text Teero Support with the date and reason, we'll pass it along to the office manager
Teero Support: (952) 209-9945
Important: Counts as 'Late cancellation' and 'Dropped shift'.
Remember: No-shows may lead to removal from Teero. We're here to help if needed!
shift cancellation
late cancellation policy
dropped shifts
urgent cancellations
cancellation penalties
